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About company

Falcon Property Management Services (FPMS) is a leading ISO 9001-2015, ISO 45001: 2018 certified integrated facility management company providing Integrated Facilities Management service to variety of assets from statups to global firms, our clients span includes banking, healthcare, law, life sciences, gaming, banking, and technology including residential property management. With distinct tenants, customized technology and specific needs. Each and every day, we leverage best practices and real-time data to maximize building operational performance. Our in-house professionals deliver top-notch services for our clients that provide integrated cost-effective solutions.

Company profile

Guest Relation Executive

A Guest Relations Executive for a residential property plays a crucial role in creating a welcoming and seamless experience for residents, visitors, and potential clients. Here's a breakdown of what the role typically involves:

🏡 Key Responsibilities

  • Front Desk Operations
    • Serve as the first point of contact for residents and guests
    • Manage reception area to ensure it’s tidy and professional
    • Handle phone calls, emails, and visitor inquiries efficiently
  • Guest Assistance
    • Provide directions and information about the property and amenities
    • Assist with check-ins for visitors or service providers
    • Ensure security protocols like visitor logs and badges are followed
  • Resident Support
    • Address resident concerns or requests and escalate when needed
    • Coordinate with maintenance or housekeeping teams for service delivery
    • Help organize community events or resident engagement activities
  • Administrative Duties
  • Schedule and manage meeting rooms or common areas
  • Handle mail, courier services, and package deliveries
  • Maintain accurate records of guest interactions and feedback

💼 Skills & Attributes

  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Proficiency in MS Office and basic office tools
  • A warm, approachable demeanor with a service-oriented mindset
  • Ability to stay calm under pressure and resolve conflicts diplomatically

Skill set:

  • Guest Handling
  • Customer Handling
  • Good Communication Skills
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Job Summary

  • Vacancy : 02
  • Job Type: Permanent
  • Experience : 2-4
  • Job Location : Mumbai
  • Annual CTC : Rs. 600,000.00
  • Role : Guest Relation
  • Gender: Male/Female Both
  • Education : BSC Hospitality
  • Date : 20, Aug 2025
  • Time :12:00 AM
  • Published on : 20, Aug 2025
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