SILA is a Real Estate Platform, managing over 200 million sq.ft. of assets with 22,000+ employees, pan India. We have a diverse client base of large Corporates, Real Estate Funds, Landowners and Developers. SILA provides Facility Management, General Contracting and Real Estate Advisory services to various sectors. In 2019, SILA ventured into Real Estate development, with a Mumbai Metropolitan Region (MMR) focus. SILA’s development arm is currently constructing 750,000 sqft of Real Estate Norwest Venture Partners and Samara Capital Group have invested in the Services and Development businesses respectively.
Company profileJob Summary:
As the Customer Relationship Executive at SILA, you will be the first point of contact, representing our commitment to excellence in Facility Management. Your role is pivotal in ensuring a seamless and professional experience for all visitors, clients, and employees. This role is crucial in ensuring smooth day-to-day operations and maintaining a professional and welcoming atmosphere. You will manage front desk operations, provide vital administrative support, and collaborate with various departments to maintain an efficient and welcoming environment that reflects SILA’s standards of service and professionalism.
Key Responsibilities:
Reception Management
Client and Guest Support
Facility Coordination
Administrative Support: Assist with administrative duties such as filing, inventory management, and maintaining various reports (MMR, DMR), complaint trackers, and dashboards.
Data Analysis Reporting: Analyse data to prepare daily call log summaries and monthly MIS reports, providing insights for management.
Emergency Response: Respond swiftly to emergency situations, coordinating with the appropriate authorities as required.
Lost Found Management: Be familiar with and manage lost and found procedures to ensure items are handled appropriately.
Shift Handover: Edit the handover/takeover register at the end of each shift to ensure continuity of tasks and communication across the team.
Required Qualifications:
Skills and Competencies
This job has expired and we are not accepting anymore application.
This job has expired and we are not accepting anymore application.
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour.
Add my business arrow_forward
Suppliers
Jobs 
News & Magazines 
Events 
Blogs 
Members Lounge
Podcasts 
Support