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About company

Starcrest was founded in year 2012 by Army Veterans with rich leadership experience of Facility Management in reputed corporates. We believe in high value proposition offering to our clients with focus on service excellence and compliances. We have a complete transparent business model with clients having real time access to account dashboard. Starcrest ethos are centered around "Continuous Improvement" with regular client feedback, investment in Human Assets and Technology Integration. Our commitment towards quality is manifested through certifications like ISO-9001, OHSAS-18001 and SA-8000.

Company profile

Facility Executive - Soft Services

This role will be responsible for overseeing Soft Services at the assigned loaction including housekeeping,Security, Pantry, vendor management, and overall facility operations.

Key Responsibilities:

  • Establish and maintain appropriate customer service procedures and standards, interfacing with customers to resolve issues effectively.
  • Evaluate support services, identify needs, anticipate challenges, and develop corrective action plans proactively.
  • Coordinate building security services, regular maintenance, and repair activities. 
  • Assist in preparing MIS reports for sites, as well as managing shifts for Supervisors and Housekeeping teams.
  • Oversee office services required to support departmental operations efficiently.
  • Assist in implementing efficiency standards while maintaining discipline and ensuring high-quality work by all team members.
  • Ensure all client complaints are addressed within the established turnaround time.
  • Maintain agreed manpower strength as per the contract, coordinating with the office to fill any manpower shortages promptly.
  • Maintain adequate stock levels of chemicals required for housekeeping services and ensure availability on-site.
  • Take responsibility for overall safety and security at the site, ensuring compliance with established protocols.

Skill set:

  • SLA Management
  • Strong Team Player
  • Soft Service Operations
  • Operations Management
  • Customer Management
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Job Summary

  • Vacancy : 01
  • Job Type: Permanent
  • Experience : 5+ years
  • Job Location : Mumbai
  • Annual CTC : Rs. 500,000.00
  • Role : Soft Service Operation
  • Gender: Female
  • Education : Any Degree
  • Date : 15, Oct 2025
  • Time :12:00 AM
  • Published on : 15, Oct 2025
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