The 80/20 Rule: A Leadership Lens for Facility Management 🎯
Vilfredo Pareto once observed that 80% of Italy’s land was owned by 20% of its people, a simple insight that revealed a powerful truth:
Most results come from a vital few cause.
In Facility Management (FM), the same principle often holds true.
As leaders, we constantly juggle budgets, assets, people and service expectations,Â
The 80/20 Rule: A Leadership Lens for Facility Management 🎯
Vilfredo Pareto once observed that 80% of Italy’s land was owned by 20% of its people, a simple insight that revealed a powerful truth:
Most results come from a vital few cause.
In Facility Management (FM), the same principle often holds true.
As leaders, we constantly juggle budgets, assets, people and service expectations, but what if:
• 20% of assets (like HVAC units or pumps) are driving 80% of reactive work orders?
• 20% of failures are responsible for 80% of tenant dissatisfaction?
• 20% of vendors contribute to 80% of quality issues?
• 20% of staff account for 80% of work delays or rework?
If we could identify that critical 20%, our strategies, maintenance plans and even team development efforts could become dramatically more effective.
💡 Applying this to Preventive Maintenance (PPM):
Focusing resources and analytics on the top 20% of critical assets can prevent up to 80% of failures, turning maintenance from reactive to strategic.
In leadership, it’s not always about doing everything.
It’s about doing the right things exceptionally well.
Have you seen the 80/20 effect in your facilities portfolio or operations strategy?
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour.
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